SPV C500: Day 1

My new ‘phone came yesterday, and there are some good things and some bad things.

To start with the bad:

1. There seems to be something wrong with the way Orange Customer Services line works, as it doesn’t recognise my key presses when they say something like “Push #1 for sales, #2 for support” etc. This was happening last week with my old ‘phone, so I find it hard to believe it is a handset problem.
2. The GPRS was broken most of yesterday. I couldn’t get through on my mobile (because the buttons don’t work), so I had to call the customer service people on a landline. After about 40 mins of messing around, the woman on the other end sais “Oh look! There’s a problem with the GPRS gateway which is it isn’t working!“. So after about 8 sim updates and an expensive call, there was nothing wrong with the ‘phone.
3. The ‘press and hold #1 for voicemail’ doesn’t work. It appears to have the number ‘+’ programmed into the key and not my answerphone. So that’s great. I now have to dial 1-2-3 to get my voicemail which I guess isn’t the end of the world, but the #1 key should work!
4. Not really a ‘phone issue, but on the whole, Orange customer service sucks!

So what about the good things?

1. It seems slightly quicker in operation than my old SPV E100 (turning off and booting up especially).
2. It is a lot smaller than my old SPV E100!
3. The battery life seems better, though it was plugged into my computer most of yesterday…
4. It supports IMAP, though I’ve not managed to get this to work yet…

I’ve not got a lot to say on the positive front. I don’t expect to rave about a ‘phone: it’s just a phone after all. However, it does bug me when stuff doesn’t work like it should do.

No doubt I will have more to say on this ‘phone as I use it more.